Preppack.nl values ​​your privacy and finds it important to be transparent about how we process your data. In this privacy statement we explain which personal data we collect, why we collect this data, how we protect it and what rights you have.

1. Who are we? Preppack.nl is part of Happy Holding BV, located at Hanzeweg 31, Deventer, registered with the Chamber of Commerce under number 65487214. For questions about this privacy statement, please contact us via info@preppack.nl .

2. What information do we collect? We collect the following personal information when you visit our website, place an order, or contact us:

  • Name and surname

  • Address details

  • Email address

  • Phone number

  • Payment details (via a secure payment provider)

  • IP address

  • Information about your activities on our website

3. Why do we collect your data? We use your data for the following purposes:

  • Processing and shipping your order

  • Sending order confirmations and Track & Trace information

  • Answering questions via email, telephone or WhatsApp

  • Improving our website and services

  • Sending newsletters (if you have registered)

  • Analyzing website usage for marketing purposes

4. How do we protect your data? We take appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access. Examples of these are:

  • Secure connections (SSL certificates)

  • Access control to our systems

  • Regular updates and security scans

5. How long do we retain your data? We do not retain your personal data for longer than is necessary for the purposes for which we collected it. After the retention period has expired, we delete or anonymize your data. For tax purposes, we retain certain data for up to 7 years after your last transaction.

6. Do we share your data with third parties? We only share your personal data with third parties if this is necessary for our services, such as:

  • Delivery services (for sending your order)

  • Payment providers (for processing payments)

  • IT service providers (for hosting our website)

We have concluded processing agreements with parties that process your data on our behalf to protect your data.

7. Your rights You have the following rights with respect to your personal data:

  • Right to access: you can request a copy of the data we have about you.

  • Right to correction: you can have your data corrected if it is incorrect.

  • Right to erasure: you can request us to erase your data.

  • Right to object: you can object to the use of your data.

  • Right to data portability: you can submit a request to transfer your data to another organization.

To exercise any of these rights, you can contact us at info@preppack.nl . We will respond to your request within 30 days.

8. Cookies Our website uses cookies to improve the user experience.

9. Changes to this privacy statement We reserve the right to change this privacy statement. We advise you to regularly consult this page for the most current version.

10. Contact For questions or complaints about our privacy statement, please contact us via:

Preppack.nl
Hanzeweg 31
Deventer
info@preppack.nl

This privacy statement was last updated on 19-01-25.